Review of Southwest Airlines

Southwest Airlines – This major US airline based in Dallas, Texas, is considered the world’s largest low-cost carrier. It operates in over 100 locations with its bases covering Atlanta, Baltimore, Chicago (Midway), Dallas (love), Las Vegas, Oakland, Denver, Orlando, Houston (Hobby), and Phoenix (Sky Harbor).

Despite the significant growth in recent years, Southwest Airlines has maintained excellent customer service ranking as number one with the least complaints among all the U.S. airlines according to the Department of Transportation.


They have in place a boarding procedure for non-first class passengers which is a faster method compared to other airlines. It involves lining up in alphanumeric order within the specified groups and choosing any open seats as part of their airline policies.


Their seats are specially designed with the passenger’s comfort in mind. They are light weight and made from eco-friendly material, fixed-wing headrests, netted seatback pockets, and enough under seat space. Their crew is well known for interesting announcements and bursting out into song on boarding of the members. They are warm, friendly and yet professional at the same time.


On your flight, you will receive free non-alcoholic beverages and a fixed rate of $5 for all alcoholic beverages. They also give drink vouchers as rewards to eligible members. On popular holidays like Valentines Day and New Year’s Eve, they offer free alcoholic drinks.


Their aircrafts are equipped with free streaming live TV, Wi-Fi, and movies. The best thing about their entertainment is that you get to access their system through your own device (laptop, mobile, tablet, etc.). Southwest Airlines have an offer program called rapid rewards credited to members through points acquired according to their ticket costs. It is considered one of the safest airlines in the world


Your money is completely safe if you have to change your flight, cancel it or fly later. Southwest Airlines does not charge you. Every single penny of yours is accounted for. This is very convenient to passengers.  It is no wonder that Southwest Airlines is a favorite for many.

For other reviews, Click Here.

Tagged: Tags